Where can I find directions to the Auditorium?
Directions can be found by clicking on the 'Directions' link in the top navigation menu.
How can I purchase handicap accessible seating?
Accessible seats can be purchased through our Box Office, over the phone or in person.
Can cameras/recording devices be brought into the arena?
As a general rule, no professional cameras or recording devices of any kind are permitted inside the Lowell Memorial Auditorium. This is subject to change on an event-to-event basis. If photography is permitted during an event, the device's flash MUST be turned off or the patron will be asked to leave the building. If by chance, a patron brings a camera or recording device to an event, the patron will be asked to return that item to his or her vehicle. The Lowell Memorial Auditorium cannot hold any personal property belonging to a guest. For further information, please email firstname.lastname@example.org.
What time do doors open at the Auditorium?
The doors generally open one (1) hour prior to the scheduled game/event time. This may vary depending on the event. Guests are encouraged to come early to avoid delays. Once a patron leaves the Lowell Memorial Auditorium during an event, there is no re-entry permitted unless another ticket is purchased.
When does Will Call open on the day of the event?
Will Call tickets are available for pickup anytime during normal box office hours at the Lowell Memorial Auditorium.
Can I re-enter the Auditorium if I walk outside?
Once a patron leaves the Auditorium during an event, there is no re-entry permitted unless another ticket is purchased.
What if I get hurt or someone needs medical attention?
If medical assistance is required, notify the nearest Auditorium representative.
Are the concession stands open during all events?
In general, there are concession stands open during all ticketed events, which serve a variety of food and drink products. There are exceptions, however. At the request of the show, concession stands could be closed.
Do you have a lost and found?
Lost an item at one of our events? Please contact our Lost and Found department located in the Lowell Auditorium Box Office or call 978-934-5536.
Whom should I contact regarding renting the Auditorium?
Is there an ATM located in the Lowell Memorial Auditorium?
Yes! The ATM is located in the Hall of Flags opposite the Box Office.
Can I smoke at the Auditorium?
Smoking is not permitted at the Lowell Memorial Auditorium.
Where can I find handicap parking?
Handicap accessible parking is available on East Merrimack Street just out front of the Lowell Memorial Auditorium.